Delivery and help
How much is delivery?
Standard delivery is AED 18 and free on orders over AED 199. It usually takes 2 to 5 working days across the UAE.
Do you have same-day delivery?
Yes. Express costs AED 25 (AED 10.99 when your order already has free delivery). Order by 10:30 AM, Monday to Saturday: same day in Dubai, next day in the other emirates.
Can I pay cash on delivery?
Yes, across all seven emirates. The courier adds a cash-on-delivery fee of AED 1.98. You can also pay by card or Apple Pay.
Where do you deliver?
We deliver within the UAE only: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.
How do I track my order?
Open the tracking page with your order number and the last four digits of your phone, or use the link in your order email.
How do I contact you?
Message us on WhatsApp at +971 50 302 9196. We reply to every message.