At LauraVeils.com, we strive to provide the best experience for our customers. Please carefully review our return policy below:

Eligibility for Returns

Return Window

• You may return a product within 3 days of delivery.
• After the 3-day window has passed, returns will no longer be accepted.

Condition of the Product

• The product must be in its original condition, unused, and with all tags and packaging intact.
• Washed or altered products are not eligible for returns.

Non-Returnable Items

• Customized or made-to-order items may not be returned unless they arrive damaged or defective

How to Initiate a Return

1. Contact our customer support team at support@lauraveils.com or call us at +971 50302 9196 within the return window
2. Provide your order number, proof of purchase, and details about the issue.
3. Once approved, you will receive instructions for shipping the product back.

Refund Process

• Refunds will be processed after the returned product has been inspected and approved by our team.
• Original shipping fees are non-refundable.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as appropriate.

Thank you for shopping with Laura Veils! Your satisfaction is our priority.

For any questions or concerns, feel free to reach out to us.